Is Stitch Fix a subscription?

Not in the traditional sense. Stitch Fix does not charge a recurring monthly fee. You pay a $20 styling fee each time a Fix ships, which is credited toward items you keep. You can set up automatic shipments on a schedule, but you can also order Fixes on-demand without any recurring commitment.

Will I be charged after I cancel automatic Fixes?

No. Once you stop automatic shipments, no new Fixes will be scheduled and you will not be charged. However, if a Fix was already in progress when you canceled, you will still be charged the $20 styling fee for that shipment.

Can I pause my Fixes instead of canceling?

Yes. Instead of canceling entirely, you can change your Fix frequency to a longer interval or switch to on-demand scheduling. This keeps your account active and your style profile intact without any automatic charges.

What happens to my style profile if I stop automatic Fixes?

Your style profile, preferences, size information, and order history are all preserved when you stop automatic shipments. You can come back and request a new Fix at any time without having to rebuild your profile. Only deleting your account removes this information.

Can I get a refund on the $20 styling fee?

The styling fee is non-refundable if your Fix has already shipped. It is applied as a credit toward any items you purchase from that Fix. If you keep items totaling $20 or more, the styling fee is effectively covered. If you keep nothing, you lose the $20.

How do I return items I do not want to keep?

Place unwanted items back in the prepaid return envelope included with your Fix. Drop it off at the designated shipping carrier location within 3 days of receiving your Fix. You are not charged for items you return — only for what you keep.

What is the Stitch Fix annual styling pass?

The annual styling pass costs $49 and waives the $20 styling fee on every Fix you order for 12 months. It is non-refundable once purchased. If you order three or more Fixes per year, the pass saves you money compared to paying the individual styling fee each time.

How do I contact Stitch Fix support?

You can reach Stitch Fix support through chat, text, or email via their [support page](https://support.stitchfix.com/). Stitch Fix does not currently offer phone support for cancellation requests.

Does it cost anything to keep my account open?

No. An active Stitch Fix account with no scheduled Fixes costs nothing. You are only charged when a Fix ships. There is no monthly or annual fee for simply having an account.

Can I cancel through the Stitch Fix mobile app?

Yes. Open the Stitch Fix app, navigate to your account settings, and manage your Fix schedule from there. The steps are similar to the website — find the option to stop automatic Fixes and confirm your selection.

How to Cancel Stitch Fix

Step-by-step guide to cancel your Stitch Fix automatic shipments, switch to on-demand, or delete your account entirely. Takes about 5 minutes.

Cancel Stitch Fix in under 5 minutes. Unlike traditional subscriptions, Stitch Fix operates on a per-Fix basis — you pay a $20 styling fee each time a Fix ships, which gets credited toward anything you keep. There is no recurring monthly charge, so "canceling" means stopping automatic shipments or deleting your account entirely.

Easy~5 minStitch Fix Support

Stitch Fix is not a traditional subscription with a monthly fee. You are only charged the $20 styling fee when a Fix is scheduled and shipped. If you have no upcoming Fixes, you are not being charged anything. Keeping your account open with no scheduled Fixes costs nothing.

On StitchFix.com — Stop Automatic Shipments

If you have automatic Fixes scheduled, you can stop them through the Stitch Fix website. This keeps your account active so you can order on-demand Fixes whenever you want, but prevents any boxes from shipping automatically.

1Go to Your Stitch Fix Account

Open a web browser and navigate to stitchfix.com. Sign in with the email address and password associated with your account.

2Open Your Settings

Click your profile icon in the top right corner of the page. From the dropdown menu, select Account Settings to access your account management options.

3Manage Your Fix Schedule

Find the Fix Schedule section on your account page. Click Manage automatic Fixes to view your current shipping frequency and upcoming Fix dates.

4Stop Automatic Fixes

Select I want to stop receiving automatic Fixes. Uncheck the box next to "Save me time by sending Fixes on a schedule." This switches your account to on-demand mode so no Fixes ship unless you manually request one.

5Confirm Your Selection

Click Submit to save your changes. You should see a confirmation that automatic shipments have been turned off. Your account remains active and you can request a Fix manually at any time in the future.

If you have a Fix that is already being styled or has shipped, you cannot cancel that specific Fix. You will still be charged the $20 styling fee for any Fix that is already in progress. The styling fee is credited toward items you decide to keep.

On StitchFix.com — Delete Your Account

If you want to go further than stopping shipments and permanently remove your personal information from Stitch Fix, you can delete your account entirely. This is irreversible.

1Sign In to Stitch Fix

Go to stitchfix.com and sign in to your account with your email and password.

2Navigate to Account Settings

Click your profile icon in the top right corner and select Account Settings from the dropdown menu.

3Find the Delete Account Option

Scroll down to the bottom of the account settings page. Look for the option to Delete your account or Close account.

4Complete the Exit Survey

Stitch Fix may ask you to complete a brief exit survey about why you are leaving. Fill this out or skip it if possible.

5Confirm Account Deletion

Click Confirm to permanently delete your account. You will receive a confirmation email at your registered email address. All personal data, style preferences, and order history will be removed from their system.

Account deletion is permanent. Any remaining referral credits, gift card balances, or unused styling fee credits associated with your account cannot be transferred or refunded once the account is deleted. If you think you might use Stitch Fix again in the future, consider simply stopping automatic Fixes instead of deleting your account.

Stitch Fix Refund Policy

Stitch Fix charges a $20 styling fee each time a Fix ships. This fee is automatically applied as a credit toward any items you keep from that Fix. If you keep nothing, the $20 styling fee is non-refundable.

You cannot cancel a Fix once it is already being styled or has shipped, and the styling fee for that Fix will not be refunded. To avoid being charged, make sure you cancel automatic shipments before your next Fix is scheduled to begin processing.

For items you purchased and want to return, Stitch Fix offers free returns. You have 3 days after your Fix arrives to decide what to keep. Place any items you do not want back in the prepaid return envelope and drop it off at the designated shipping carrier. Refunds for returned items are processed after Stitch Fix receives the return, typically within 5 to 10 business days.

If you purchased an annual styling pass ($49), that fee is non-refundable once purchased. The pass waives the $20 styling fee on all Fixes for 12 months and cannot be prorated or partially refunded.

If you believe you were charged in error or experienced an unauthorized transaction, contact Stitch Fix Support through their chat, text, or email channels to request a review.

FAQ

Looking to cancel other subscription boxes or shopping services? See our guides for How to Cancel FabFitFun, How to Cancel Birchbox, and How to Cancel Ipsy. For food delivery, check out How to Cancel HelloFresh. For general steps, read How to Cancel Any Subscription.

Disclaimer

The cancellation steps on this page are for informational purposes only and were accurate as of the last update. Stitch Fix may change their interface, policies, or cancellation process at any time. ReSubs is not affiliated with, endorsed by, or connected to Stitch Fix. For the most current instructions, visit Stitch Fix Support. If you experience billing issues, contact Stitch Fix support directly or your payment provider.

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