How long does it take to cancel Birchbox?

The cancellation process takes about 5 minutes. Log in to your account, go to Account Settings, find the Subscriptions section, and click Cancel Subscription or Turn Off Auto-Renewal. Confirmation is immediate once you complete the steps.

Can I cancel a multi-month Birchbox plan early?

No. Plans with a 3, 6, or 12-month term commitment cannot be canceled mid-term. You will receive all remaining boxes in your plan. You can turn off auto-renewal to prevent being charged again when your current term ends.

Will I get a refund if I cancel Birchbox?

No. Birchbox does not issue refunds for canceled subscriptions. All sales are final and non-refundable. If you cancel a month-to-month plan, you will still receive the box for any month you have already been billed for.

Can I cancel Birchbox by email?

Yes. You can send a cancellation request to info@birchbox.com. Include your account email address and a clear request to cancel your subscription. Birchbox support will process the cancellation for you.

What happens to my Birchbox account after I cancel?

Your account remains active, but you will no longer receive monthly boxes or be charged. You can still log in to view your order history and any accumulated loyalty points. You can resubscribe at any time.

Can I pause my Birchbox subscription instead of canceling?

Birchbox has occasionally offered the option to pause or skip a month. Check your Account Settings to see if a pause or skip option is currently available. If not, your only options are to cancel or turn off auto-renewal.

How do I know if my Birchbox cancellation was successful?

After completing the cancellation steps, you should receive a confirmation email from Birchbox. You can also check your Subscriptions section in Account Settings to verify that your plan shows as canceled or that auto-renewal is turned off.

Will I still receive my current month's box after canceling?

Yes. If you have already been billed for the current month, you will receive that month's box. Your cancellation prevents future charges and shipments starting from the next billing cycle.

Can I resubscribe to Birchbox after canceling?

Yes. You can resubscribe at any time by logging into your account on birchbox.com and selecting a new plan. Your previous account information and preferences are retained.

What if Birchbox keeps charging me after I cancel?

First, check your email for a cancellation confirmation. If you confirmed cancellation but are still being charged, contact Birchbox support at info@birchbox.com or through the Birchbox Help Center. You can also dispute the charge with your bank or credit card provider.

How to Cancel Birchbox

Step-by-step guide to cancel your Birchbox subscription online. Learn about annual vs monthly plans, refund policy, and how to turn off auto-renewal.

Cancel your Birchbox subscription in about 5 minutes. If you are on a month-to-month plan, you can cancel directly from your account settings. Multi-month plans require you to wait until the term ends before cancellation takes effect.

Easy~5 minBirchbox Help Center

On Birchbox.com

The standard way to cancel Birchbox is through your account on the Birchbox website. Month-to-month subscribers can cancel at any time, while multi-month plan holders can turn off auto-renewal so the subscription ends when the current term expires.

1Log In to Birchbox

Open your web browser and go to birchbox.com. Sign in with the email address and password associated with your Birchbox account.

2Open Account Settings

Hover over your name in the top-right corner of the page. In the dropdown menu that appears, click Account Settings.

3Go to Subscriptions

On the Account Settings page, find and click the Subscriptions section. This is where you manage your active Birchbox plan.

4Cancel or Turn Off Auto-Renewal

If you are on a month-to-month plan, click Cancel Subscription. If you are on a 3, 6, or 12-month plan, click Turn Off Auto-Renewal instead. Multi-month plans cannot be canceled mid-term, but turning off auto-renewal ensures you are not charged again once your current term ends.

5Confirm Cancellation

Follow the on-screen prompts to confirm your decision. Birchbox may ask for a reason or present a retention offer — decline if you want to proceed. Check your email for a cancellation confirmation from Birchbox.

If you have already been billed for the current month, your cancellation takes effect at the next billing cycle. You will still receive your box for the month you have already paid for.

You can also cancel by emailing info@birchbox.com or by scheduling a call with a Discovery Specialist through support.birchbox.com. These are useful alternatives if you run into issues with the website method.

Annual vs Monthly Plan Differences

Birchbox offers both month-to-month and multi-month (3, 6, and 12-month) subscription plans. How you cancel depends on which plan you have:

Month-to-month plan: You can cancel at any time through your Account Settings. Your cancellation takes effect at the start of the next billing cycle. If you have already been billed for the current month, you will receive that month's box and will not be charged again.

3, 6, or 12-month plan: These plans involve a term commitment and cannot be canceled mid-term. You will continue to receive boxes for the duration of your prepaid term. However, you can turn off auto-renewal at any time within your Account Settings or by emailing info@birchbox.com. This prevents Birchbox from charging you when your current term expires.

If you are unsure which plan type you have, check the Subscriptions section in your Account Settings. Your plan type and renewal date are displayed there.

Refund Policy

Birchbox does not issue refunds for canceled subscriptions. Here is what to expect based on your situation:

Month-to-month subscribers: Cancellation does not trigger a refund for the current billing period. You retain access to the service and will receive your box for any month you have already paid for.

Multi-month plan subscribers: Prepaid amounts are non-refundable. If you paid upfront for a 3, 6, or 12-month plan, you will receive all remaining boxes in your term but cannot get a refund for unused months.

All sales are final: Birchbox's policy states that all sales are final and non-refundable. They do not accept returns or exchanges on subscription boxes.

If you believe you were charged in error or have a billing dispute, contact Birchbox support at info@birchbox.com or through their Help Center. You can also dispute unauthorized charges directly with your bank or credit card company.

FAQ

Looking to cancel other subscription boxes? See our guides for How to Cancel FabFitFun, How to Cancel Ipsy, and How to Cancel Stitch Fix. For food delivery, check out How to Cancel HelloFresh. For general steps, read How to Cancel Any Subscription.

Disclaimer

The cancellation steps on this page are for informational purposes only and were accurate as of the last update. Birchbox may change their interface, policies, or cancellation process at any time. ReSubs is not affiliated with Birchbox. For the most current instructions, visit the Birchbox Help Center. If you experience billing issues, contact Birchbox support directly at info@birchbox.com or your payment provider.

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