Will cancelling Experian hurt my credit score?

No. Cancelling a paid membership does not affect your credit score — monitoring a score is separate from your actual credit. You also keep free access to your Experian credit report and FICO score.

What stays free after I cancel?

A free Experian account still gives you your Experian credit report, free FICO Score 8, and basic monitoring. You only lose premium features like 3-bureau monitoring and identity insurance.

How do I cancel Experian CreditWorks Premium?

Sign in at experian.com, open Membership settings, and select Cancel Membership — or call customer care at 1-479-343-6239 to cancel CreditWorks Premium.

Can I get a refund for Experian?

Cancelling stops future charges. For a refund of a recent charge, contact Experian customer care directly and request it.

How to Cancel Experian Membership

Cancel a paid Experian membership — CreditWorks Premium or IdentityWorks — and stop the monthly fee, online or by phone. Step-by-step, plus what stays free afterward.

Experian's basic credit monitoring is free, but paid tiers like CreditWorks Premium (around $24.99/month) and IdentityWorks carry a monthly fee. Cancelling stops the charge while keeping your free Experian account and basic FICO score access.

Easy~5 min1-479-343-6239 Experian Support

Go to Experian cancellation page

Opens in a new tab — sign in and follow the steps below

Cancel Online (Website)

1Sign In to Your Account

Go to experian.com and log in to the account with your paid membership.

2Open Account Settings

Click your profile / name, then go to Account or My Account → Membership.

3Find Your Subscription

Locate CreditWorks Premium, IdentityWorks, or your paid plan under membership details.

4Cancel Membership

Click Cancel Membership and follow the confirmation steps. Note the cancellation date shown on screen.

Cancel by Phone

Experian often routes paid-membership cancellations through its customer care line, especially for CreditWorks.

1Call Experian Customer Care

Dial 1-479-343-6239 (Experian membership support). Have your account email and membership details ready.

2Request Cancellation

Tell the representative you want to cancel your paid membership. Decline any retention or downgrade offers if you want a full cancellation.

3Get a Confirmation Number

Ask for a cancellation confirmation number or email and keep it as proof.

If you subscribed to an Experian plan through the App Store or Google Play, you must cancel in your phone's subscription settings instead — cancelling on the website won't stop an Apple- or Google-billed plan. Always confirm no further charges appear on your next statement.

FAQ

Wondering whether to pay for credit monitoring at all? Read Are Credit Monitoring Subscriptions Worth It?. To stop other recurring charges, see How to Cancel Subscriptions Through Your Bank and How to Cancel Any Subscription.

Disclaimer

These steps are for informational purposes only and were accurate as of the last update. Experian may change its interface, pricing, phone numbers, or process at any time. ReSubs is not affiliated with, endorsed by, or connected to Experian. For the most current instructions, visit Experian Support.