Question 1

What is ReSubs?

Accepted Answer

ReSubs is a subscription management app for iOS and Android that helps you track all your recurring payments in one place. It sends smart reminders before renewals, provides spending insights, and uses AI to find ways to save money — like cheaper plans, promo codes, and better alternatives.

Question 2

How do I get started with ReSubs?

Accepted Answer

Getting started takes less than a minute: 1) Download ReSubs from the App Store or Google Play. 2) Optionally create an account or sign in with Google or Apple for cloud backup. 3) Add your subscriptions manually, scan a receipt, or import from Gmail. No account required — you can use ReSubs completely locally if you prefer.

Question 3

Is ReSubs available on my device?

Accepted Answer

Yes, ReSubs is available on both major mobile platforms: Android — available on the Google Play Store, and iOS — available on the App Store for iPhone and iPad.

Question 4

Do I need to create an account to use ReSubs?

Accepted Answer

No, you can use ReSubs without creating an account, and your data will be stored locally on your device. However, creating an account allows you to sync your subscription data across multiple devices and ensures your data is backed up securely in the cloud.

Question 5

How can I support ReSubs?

Accepted Answer

We're thrilled that you want to support ReSubs! You can: 1) Share ReSubs with friends and family. 2) Write a review or share your experience on social media. 3) Submit feature requests or report issues on our discussion board. 4) Upgrade to ReSubs Premium to access advanced features and support development.

Question 6

How is ReSubs different from other subscription trackers?

Accepted Answer

ReSubs takes a privacy-first approach — it never connects to your bank account or payment providers. Instead, you add subscriptions manually, scan receipts with AI, or import from Gmail. On top of tracking, ReSubs offers AI-powered savings recommendations, smart alternatives with feature-by-feature comparisons, and step-by-step cancellation guides. It works across both iOS and Android with cross-device sync.

Question 7

Is there a web version of ReSubs?

Accepted Answer

ReSubs is currently available as a mobile app only — for iOS and Android. There is no web version at this time. Your data syncs across all your mobile devices when you create an account.

Question 8

How do I add a new subscription?

Accepted Answer

Adding a new subscription is simple: 1) Tap the '+' button on the home screen. 2) Select from popular services or create a custom subscription. 3) Enter details like name, cost, billing cycle, and renewal date. 4) Add any additional information like category or payment method. 5) Save your new subscription. Your subscription will appear in your dashboard, and you'll receive reminders before renewal.

Question 9

Can I add a subscription by scanning a bill or receipt?

Accepted Answer

Yes. ReSubs uses AI-powered extraction to read subscription details from photos of bills, receipts, invoices, or bank statements. Just tap the camera icon when adding a new subscription, take a photo or select one from your gallery, and the app will automatically extract the service name, amount, and billing details for you.

Question 10

Can ReSubs detect subscriptions from my email?

Accepted Answer

Yes. With Gmail Import, ReSubs can scan your inbox for subscription confirmation emails and recurring payment receipts, then suggest subscriptions to add. You authorize read-only access through Google's secure sign-in — ReSubs never stores your email password or reads unrelated emails.

Question 11

Can I import my subscriptions from another app?

Accepted Answer

Yes, ReSubs supports multiple import methods: 1) CSV Import — Go to Settings > Import CSV, select your file, and map the columns. 2) Gmail Import — Scan your inbox for subscription emails automatically. 3) Photo/Document Import — Snap a photo of a bill or bank statement. Most subscription trackers let you export to CSV, making migration straightforward.

Question 12

How does ReSubs track my subscriptions?

Accepted Answer

You add subscriptions manually, scan bills or receipts with AI extraction, or import them from your Gmail inbox. ReSubs does not connect to your bank account or payment providers — all data is entered or imported by you, keeping you in full control of your financial information.

Question 13

Can I suggest a missing subscription service?

Accepted Answer

Yes! If a subscription service is missing from ReSubs's catalog, you can request it on our discussion board. We regularly add new services based on user requests. In the meantime, you can always add any service manually with a custom name and icon.

Question 14

Can I set up payment reminders?

Accepted Answer

Yes! ReSubs sends you notifications before your subscriptions renew. You can customize the timing (1 day, 3 days, 1 week, or custom periods before renewal) in the app settings. You can also enable periodic spending report notifications to get a digest of your upcoming expenses.

Question 15

How does ReSubs help me save money?

Accepted Answer

ReSubs helps you save money in several ways: 1) Savings Assistant — finds cheaper plans, promo codes, annual discounts, family sharing options, and limited-time offers for your existing subscriptions. 2) Smart Alternatives — discovers similar services at better prices, with feature-by-feature comparisons. 3) Price change alerts — monitors payment amounts and notifies you when a service increases its price. 4) Spending insights — charts and breakdowns show where your money goes by category, payment method, and time period.

Question 16

Can I categorize and organize my subscriptions?

Accepted Answer

Yes. ReSubs gives you multiple ways to organize: custom categories (Entertainment, Productivity, Fitness, etc.), profiles (Personal, Work, or custom profiles), and payment method grouping. You can filter and sort your subscription list by any of these. Create, edit, or delete categories in app settings.

Question 17

Does ReSubs support different currencies?

Accepted Answer

Yes, ReSubs supports multiple currencies. You can set your primary currency in the app settings, and ReSubs will automatically convert all subscription costs to your preferred currency using current exchange rates. This feature is especially useful if you have subscriptions from services based in different countries.

Question 18

How do I find cancellation instructions for a service?

Accepted Answer

Open the subscription you want to cancel and tap 'Cancel Instructions.' ReSubs provides step-by-step cancellation guides for hundreds of services, showing you exactly how to cancel — whether it's through a website, app, phone call, or email. No more hunting through settings pages.

Question 19

Does ReSubs have home screen widgets?

Accepted Answer

Yes. ReSubs offers home screen widgets that show your upcoming payments and monthly spending totals at a glance — without opening the app. Add them through your device's standard widget picker.

Question 20

Can I see my renewals on a calendar?

Accepted Answer

Yes. The Calendar View shows all your upcoming subscription payments on a monthly calendar so you can see exactly when each charge is due. This makes it easy to plan around billing dates and spot months with higher spending.

Question 21

What AI features does ReSubs include?

Accepted Answer

ReSubs includes an AI Assistant that can answer questions about your subscriptions, a Savings Assistant that finds promo codes, cheaper plans, annual discounts, bundle deals, and family sharing options, and Smart Alternatives that compares similar services feature-by-feature to find better deals. AI-powered extraction also lets you add subscriptions by scanning bills, receipts, or bank statements.

Question 22

Can I track trial subscriptions?

Accepted Answer

Yes. When adding a subscription, you can mark it as a trial and set the trial end date. ReSubs will remind you before the trial expires so you can decide whether to keep or cancel the service before you get charged. You can also track paused and ended subscriptions.

Question 23

Does ReSubs track price changes?

Accepted Answer

Yes. ReSubs keeps a history of price changes for each subscription. When you update a subscription's cost, the previous amount is recorded so you can see how prices have evolved over time. You'll also get notified when the app detects a price increase.

Question 24

Can I customize how the app looks?

Accepted Answer

Yes. ReSubs supports dynamic colors that match your device theme, colored subscription cards for visual organization, and a pure black mode for OLED screens. You can adjust these in the app settings under Appearance.

Question 25

How do I see my spending trends and charts?

Accepted Answer

Go to the Insights tab to see charts and breakdowns of your subscription spending — by category, payment method, and time period. You can view monthly, yearly, and total spending trends. Spending insights and charts are a Premium feature; the free plan shows a simple spending overview.

Question 26

What languages does ReSubs support?

Accepted Answer

ReSubs is available in multiple languages including English, German, Spanish, French, Portuguese, Italian, Dutch, Turkish, Arabic, Japanese, Korean, Chinese, and more. The app automatically uses your device's language setting. If your language isn't supported yet, it defaults to English.

Question 27

Can I share my subscription list with someone?

Accepted Answer

You can export your subscription data as a CSV file and share it with anyone — a partner, family member, or financial advisor. You can also use profiles (Personal, Work, Custom) to organize subscriptions by context. Currently there is no shared household account, but cross-device sync lets you access your data on all your own devices.

Question 28

Is ReSubs free to use?

Accepted Answer

Yes. The free plan lets you track up to 5 subscriptions with basic reminders and a simple spending overview. Premium unlocks unlimited subscriptions, all charts and spending insights, the Savings Assistant, Smart Alternatives, AI extraction, price change alerts, custom categories, profiles, and more.

Question 29

What's the difference between Free, Premium, and Lifetime?

Accepted Answer

Free: Track up to 5 subscriptions, basic reminders, simple overview. Great for getting started. Premium (Monthly or Annual): Everything in Free, plus unlimited subscriptions, full spending insights and charts, Savings Assistant, Smart Alternatives, AI extraction, price change alerts, custom categories, profiles, and spending report notifications. Annual billing saves compared to monthly. Lifetime: One-time purchase that unlocks all Premium features permanently — no recurring charges, including all future Premium features.

Question 30

How do I upgrade to Premium?

Accepted Answer

Upgrading to Premium is easy: 1) Tap your profile icon in the top right corner. 2) Select 'Upgrade to Premium'. 3) Choose between monthly, annual, or lifetime. 4) Complete the purchase using your App Store or Google Play account. Premium features will be instantly unlocked once payment is processed.

Question 31

How do I cancel my ReSubs Premium subscription?

Accepted Answer

You can cancel your ReSubs Premium subscription at any time through your device's app store settings, not within the app itself. For Android: Open Google Play Store > Profile > Payments & subscriptions > Subscriptions > ReSubs > Cancel subscription. For iOS: Open Settings > Your name > Subscriptions > ReSubs > Cancel Subscription. Your access to premium features will continue until the end of your current billing period.

Question 32

Will I lose my data if I cancel Premium?

Accepted Answer

No, you won't lose your existing data if you cancel Premium. However, if you have more than 5 active subscriptions, you'll need to archive or delete some to get back under the free plan limit. Premium features like spending insights and the Savings Assistant will no longer be accessible, but all your subscription information and history will remain intact.

Question 33

Can I get a refund?

Accepted Answer

Refund policies are handled by the App Store (for iOS users) or Google Play Store (for Android users) according to their respective policies. Generally, you can request a refund within 48 hours of purchase directly through the store where you made the purchase.

Question 34

Why isn't my Premium purchase showing up?

Accepted Answer

If you've recently purchased Premium and it's not showing up, this could be because: the purchase was made within the last 24 hours and is still being processed, you've recently switched devices and the purchase status needs to sync, or you're signed in with a different account than the one used for the purchase.

Question 35

Is there a free trial for Premium?

Accepted Answer

ReSubs does not currently offer a time-limited free trial for Premium. However, the free plan lets you try the core subscription tracking experience with up to 5 subscriptions. When you're ready for unlimited subscriptions and advanced features, you can upgrade — and if it's not for you, cancel anytime through your app store.

Question 36

Is my financial data secure?

Accepted Answer

Yes, we take security extremely seriously. ReSubs does not connect to your bank, payment providers, or financial institutions. All subscription data is entered or imported by you. Sensitive data is encrypted, and we use industry-standard security protocols to ensure your information remains private and secure.

Question 37

What information does ReSubs collect?

Accepted Answer

We collect only the information necessary to provide our services. This includes: subscription details you add manually or import, payment dates and amounts, basic account information for authentication (if you create an account), and anonymous usage statistics to improve the app. We never sell your personal data to third parties.

Question 38

Can ReSubs access my bank account?

Accepted Answer

No. ReSubs does not connect to any banking services, payment providers, or financial institutions. There is no Plaid integration or bank account linking. All subscription data is entered by you — manually, via photo scanning, or through Gmail import. This privacy-first approach means you stay in complete control of your financial information.

Question 39

Is my data backed up?

Accepted Answer

Yes, if you create an account, your subscription data is automatically backed up to our secure cloud servers. This ensures you won't lose your data if you change phones or reinstall the app. Local-only users (without an account) should regularly export their data manually as a backup using the export feature in Settings > Data Management.

Question 40

How does cross-device sync work?

Accepted Answer

Create a ReSubs account and your subscriptions sync automatically across all your devices — both iOS and Android. Changes you make on one device appear on the others within seconds when connected to the internet. Sync uses optional cloud backup, so your data is also protected if you lose a device.

Question 41

Can I export my subscription data?

Accepted Answer

Yes, you can export your subscription data as a CSV file from the app settings. This allows you to create backups, analyze your data in spreadsheet software, or share the information with financial advisors. To export, go to Settings > Export CSV.

Question 42

Does ReSubs work offline?

Accepted Answer

Yes. You can view, add, and edit your subscriptions, see your calendar, and receive reminders without an internet connection. Features that require connectivity include: Gmail import, AI extraction, currency conversion updates, cloud syncing, and the Savings Assistant. The app will automatically sync when you're back online.

Question 43

How do I delete my account and all my data?

Accepted Answer

To delete your account and all associated data: 1) Go to Settings > Account > Delete Account. 2) Confirm your password when prompted. 3) Select whether you want to export your data before deletion (recommended). 4) Confirm deletion. This process is irreversible, and all your data will be permanently removed from our servers within 30 days.

Question 44

I lost my subscription data. Can I recover it?

Accepted Answer

If you created an account, your data is automatically backed up. Simply log back into your account, and your data should restore. If you were using the app without an account (local mode), you can only recover data if you previously exported it manually. If you have an export file, go to Settings > Import CSV to restore your subscriptions.

Question 45

The app isn't sending me notifications. How can I fix this?

Accepted Answer

If you're not receiving notifications, try these steps: 1) Check your device notification settings to ensure ReSubs has permission to send notifications. 2) In the ReSubs app, go to Settings > Notifications and verify they're enabled. 3) Check your notification schedule to make sure it's set correctly. 4) If you use battery optimization or power-saving mode, add ReSubs to your exceptions list. If problems persist, try reinstalling the app.

Question 46

Why does my subscription amount not match my actual charge?

Accepted Answer

Discrepancies can occur due to several factors: currency exchange rate fluctuations, taxes or fees added by service providers, promotional pricing that has ended, or price increases by the service provider. You can edit the subscription details manually to match the actual charge.

Question 47

The app is running slowly or crashing. What should I do?

Accepted Answer

To resolve performance issues, try these steps: 1) Make sure you have the latest version of the app installed. 2) Restart the app and your device. 3) Clear the app cache in your device settings. 4) If you have many subscriptions, consider archiving ones you no longer need to track actively. If problems persist, contact us with your device model and app version.

Frequently Asked Questions

Getting Started

Adding Subscriptions

Features

Pricing & Plans

Privacy & Security

Syncing & Data

Troubleshooting

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