Can I cancel my Planet Fitness membership online?

Yes. Planet Fitness lists cancellation through the online member portal. Sign in and follow the option shown for your membership. If it is unavailable, contact your home club or use an in-person visit or written notice sent to that club.

Can I cancel by phone or email?

The official FAQ lists the member portal, visiting your home club, and mailed written notice. A phone call or email alone is not one of those listed methods. Contact your club to confirm its procedure and get written proof that cancellation was accepted.

What is the Planet Fitness annual fee?

The amount and billing date depend on your agreement. Check them in your member portal. The current FAQ asks for cancellation notice at least 8 days before the annual-fee date to stop that charge.

Is there a cancellation fee?

It depends on your membership type. If you have a month-to-month (no-commitment) membership, there is no cancellation fee. If you have a commitment-term membership and cancel before the term ends, you will be charged a $58 buyout fee to terminate the contract early.

Can I cancel at any Planet Fitness location?

The official in-person and mail methods go through your home club. Access to other clubs with a PF Black Card does not make them your home club. You can also check the online member portal before making a trip.

Can I transfer my membership to a different location?

Planet Fitness offers online transfers for eligible members. Its FAQ lists requirements including at least 90 days of membership, no transfer in the previous 90 days, monthly billing, and no outstanding dues. Other restrictions apply; check the current FAQ or ask your home club.

Can I freeze or pause my membership instead of canceling?

Ask your home club about the options and terms for your agreement. Do not assume a freeze is available, free, or the same as cancellation. Get the billing and restart dates in writing if the club offers one.

How long does it take for cancellation to process?

The current FAQ says billing changes can take up to 7 days to take effect and asks for notice at least 8 days before a billing date. Allow delivery time for mailed requests. Confirm the effective end date with your home club.

What if I moved and can't visit my home club?

Try the online member portal first. You can also mail written notice to your home club; certified mail gives you delivery proof. Ask the club about your agreement and any buyout fee rather than assuming relocation automatically waives it.

What should I include in my cancellation letter?

Include your full name, mailing address, phone number, email address, membership ID number, and a clear request to cancel your membership. Date and sign the letter. Send it via USPS Certified Mail with Return Receipt Requested so you have proof of delivery.

How to Cancel Planet Fitness Before the Annual Fee

Cancel Planet Fitness at your home club or by certified letter. Includes the annual fee, buyout fee, and freeze options.

To cancel Planet Fitness, start with the online member portal. Planet Fitness now lists online cancellation alongside visiting your home club or sending that club written notice. Check both your monthly billing date and annual-fee date before submitting, and keep your cancellation confirmation. Procedures can vary by club and local rules.

Moderate~15 minPlanet Fitness FAQ

Go to Planet Fitness cancellation page

Opens in a new tab — sign in and follow the steps below

Online Through the Member Portal

1Open Your Account

2Check the Next Charges

Find the monthly billing date and annual-fee date in your account or agreement. Check whether your membership has a minimum term.

3Request Cancellation

Follow the cancellation option shown in your account. If it is missing or fails, contact your home club; the in-person and written-notice methods below are alternatives.

4Keep Written Proof

Save the confirmation and effective end date. Check the next billing statement and contact your home club if a charge continues.

In Person at Your Home Club

The most straightforward way to cancel is to visit the Planet Fitness location where you signed up. This is your "home club," and it is the only location that can process your cancellation in person. You cannot cancel at a different Planet Fitness location, even if you have a Black Card membership that grants access to all clubs.

1Visit Your Home Club

Go to the Planet Fitness location where you originally signed up. Bring a valid photo ID (driver's license, state ID, or passport). If you are unsure which club is your home club, check your membership agreement or log in at planetfitness.com.

2Request Cancellation at the Front Desk

Tell the front desk staff that you want to cancel your membership. They may ask for your reason, but you are not required to provide one. The staff will pull up your account and provide a cancellation form.

3Complete the Cancellation Form

Fill out the cancellation form with your name, address, membership ID number, and signature. Read the form carefully before signing — confirm the effective cancellation date and whether any remaining fees apply.

4Get Written Confirmation

Ask for a printed or emailed copy of your cancellation confirmation. This is your proof that the cancellation was submitted. Keep it until you verify that billing has stopped on your bank or credit card statement.

Allow at least 8 days before either billing date. The current Planet Fitness FAQ says your club must receive notice at least 8 days before the next monthly charge or annual fee. Check the dates in your member portal or agreement; mailing a letter is not the same as the club receiving it.

By Certified Letter

If you cannot visit your home club in person — for example, if you have moved — you can cancel by mailing a letter to your home club via USPS Certified Mail. This gives you a tracking number and delivery confirmation as proof that your cancellation was received.

1Write Your Cancellation Letter

Include your full name, mailing address, phone number, email address, membership ID number (found on your key tag or in your online account), and a clear statement requesting cancellation of your Planet Fitness membership. Date and sign the letter.

2Find Your Home Club Address

Look up the mailing address of the specific Planet Fitness location where you signed up. You can find this at planetfitness.com/gym-locations. Do not send the letter to Planet Fitness corporate — it must go directly to your home club.

3Send via USPS Certified Mail

Take your letter to the post office and send it via USPS Certified Mail with Return Receipt Requested. This costs a few dollars but provides proof of mailing and delivery. Keep the receipt and tracking number.

4Verify Delivery and Billing

Track your letter at usps.com to confirm delivery. Keep that proof and monitor your statements. Planet Fitness says billing changes can take up to 7 days to take effect; allow mail delivery time as well.

The official FAQ lists the online member portal, an in-person visit, and written notice mailed to your home club. Do not assume a phone call, email, or deleted app ends your membership. Ask your club how to submit a valid request if the portal does not work for your account.

Check the annual fee and minimum term. Use the amount and date in your own agreement. The current FAQ lists a US$58 buyout fee if you end a minimum-term membership before that term finishes. Ask your club to confirm any final charges before you submit.

Planet Fitness Refund Policy

Do not assume cancelling will refund membership dues or an annual fee already charged. Ask your home club to review the payment against your agreement and cancellation confirmation.

There are limited exceptions where a refund may be possible:

Billing error: If you were charged after your cancellation was confirmed and you have written proof of the cancellation, contact your home club manager to request a refund.
Duplicate charges: If you were billed twice in the same period due to a system error, the club should reverse the duplicate charge.
Other requests: Ask your home club about your agreement and circumstances; a refund is not guaranteed.

If your club refuses a refund and you believe the charge was unauthorized, you can file a dispute with your bank or credit card company. Provide your cancellation confirmation and certified mail receipt as supporting documentation.

FAQ

Looking to cancel other fitness subscriptions? See our guides for How to Cancel ClassPass, How to Cancel Peloton, and How to Cancel Noom. For general steps that work with most services, read How to Cancel Any Subscription.

Disclaimer

Cancellation methods, notice periods, and the minimum-term buyout fee were checked against the official Planet Fitness customer-service FAQ on October 5, 2026. This check used published guidance, not a cancellation completed in a member account.

The cancellation steps on this page are for informational purposes only and were accurate as of the last update. Planet Fitness clubs are individually owned and operated as franchises, so policies, fees, and procedures may vary by location. ReSubs is not affiliated with Planet Fitness. For the most current cancellation instructions, contact your home club directly or visit the Planet Fitness FAQ. If you experience billing issues, contact your home club manager or your payment provider.