Will I lose access immediately after canceling?

No. Your MasterClass access continues until the end of your current annual billing period. You will not be charged again at renewal, but you can keep watching classes until your subscription expires.

Is MasterClass billed monthly or annually?

MasterClass is billed annually only. All plans — Standard ($120/year), Plus ($180/year), and Premium ($240/year) — require full upfront payment for the year. There is no monthly billing option.

Can I get a refund after canceling?

If you are within 30 days of your initial purchase and subscribed directly through masterclass.com, you can request a full refund under the 30-day satisfaction guarantee. After 30 days, no refunds are issued. Contact support@masterclass.com to request a refund.

Can I cancel from the MasterClass app?

No. MasterClass does not allow cancellations through their mobile app. You must cancel through the MasterClass website, or through Apple or Google subscription settings if you subscribed through an app store.

How do I know if I subscribed through Apple or Google?

Check your email for your original MasterClass purchase receipt. If you were charged by Apple or Google (rather than MasterClass directly), your subscription is managed through that platform. You can also check your App Store or Google Play subscription lists.

What happens to downloaded content after I cancel?

Once your subscription expires, you will lose access to all MasterClass content, including any videos you downloaded for offline viewing. Downloaded content is tied to your active membership.

Can I reactivate my MasterClass subscription later?

Yes. You can resubscribe at any time by signing in at masterclass.com and selecting a new plan. If you reactivate within your original billing period, some account data such as your viewing history may still be available.

What are the different MasterClass plans?

MasterClass offers three annual plans: Standard ($120/year, 1 device), Plus ($180/year, 2 devices), and Premium ($240/year, 6 devices). All plans include full access to the entire MasterClass catalog.

Can I cancel a MasterClass gift membership?

If you received a gift membership and redeemed it, you cannot cancel it for a refund. The gift will simply expire at the end of the membership period. If the gift has not been redeemed, the purchaser may be able to request a refund.

Is there a phone number for MasterClass support?

Yes. You can reach MasterClass support by phone at +1 (855) 981-8208. You can also email support@masterclass.com or use the chat feature on the MasterClass Help Center.

How to Cancel MasterClass Before Annual Renewal

Cancel MasterClass before your yearly renewal with exact web and app-store steps. Includes refund rules and billing timing.

Cancel your MasterClass membership in about 5 minutes. MasterClass bills annually, so you will not receive a prorated refund for unused months unless you are within the 30-day satisfaction guarantee window. Pick the method below that matches how you originally subscribed.

Easy~5 minMasterClass Help Center

Go to MasterClass cancellation page

Opens in a new tab — sign in and follow the steps below

MasterClass subscriptions are billed annually with the full amount charged upfront. There is no monthly billing option. If you cancel, your access continues until the end of your current annual billing period, but you will not be refunded for the remaining months unless you are within 30 days of your initial purchase.

On MasterClass.com

The most straightforward way to cancel is through the MasterClass website. You cannot cancel directly from the MasterClass mobile app — you must use a web browser.

1Sign In to MasterClass

Open your web browser and go to masterclass.com. Click Sign In in the top right corner and enter your email address and password.

2Open Your Account Settings

Click your profile icon in the top right corner of the page. From the dropdown menu, select Settings to access your account management page.

3Go to Subscription Settings

In your account settings, locate the Membership or Subscription section. You will see your current plan details and next renewal date displayed here.

4Click Cancel Membership

Click the Cancel Membership button. MasterClass may present you with a discounted offer or ask you to reconsider. Select Continue to Cancel if you want to proceed with the cancellation.

5Confirm Your Cancellation

Select your reason for canceling when prompted, then click Cancel Now to finalize. You will receive a confirmation email from MasterClass, and your access will remain active until the end of your current annual billing period.

You can also navigate directly to masterclass.com/settings/subscriptions to jump straight to your subscription management page after signing in.

On the App Store (iOS)

If you subscribed to MasterClass through the Apple App Store, you must cancel through Apple's subscription settings — not through the MasterClass website.

1Open iPhone Settings

Tap the Settings app on your iPhone or iPad. This is the gray gear icon on your home screen.

2Tap Your Apple ID

At the very top of the Settings menu, tap your name and Apple ID banner. This takes you to your Apple ID account management screen.

3Select Subscriptions

Tap Subscriptions from the list. You will see all active and expired subscriptions linked to your Apple ID.

4Select MasterClass

Find and tap MasterClass from your list of active subscriptions. If MasterClass is not listed here, your subscription was not billed through Apple — cancel on the MasterClass website instead.

5Cancel the Subscription

Tap Cancel Subscription at the bottom of the screen and confirm when prompted. Your MasterClass access will continue until the end of your current billing period.

If you subscribed through Apple, MasterClass's own 30-day satisfaction guarantee does not apply. Refund requests for App Store purchases must go through Apple Support and are subject to Apple's refund policies.

On Google Play (Android)

If you subscribed through the Google Play Store, you need to cancel through Google's subscription management rather than the MasterClass website.

1Open Google Play Store

Launch the Google Play Store app on your Android device. You can also visit play.google.com/store/account/subscriptions in a web browser.

2Access Your Subscriptions

Tap your profile icon in the top right corner, then select Payments & subscriptions followed by Subscriptions. You will see all your active Google Play subscriptions listed here.

3Select MasterClass

Find and tap MasterClass from your subscriptions list. If MasterClass is not listed, your subscription is billed directly through MasterClass — cancel on their website instead.

4Cancel Your Subscription

Tap Cancel subscription and follow the on-screen prompts to confirm. Your access continues until the end of your current billing cycle, and you will not be charged again at renewal.

Google Play has a limited refund window of 48 hours for subscription purchases. For refund requests after that window, contact Google Play Help.

MasterClass Refund Policy

MasterClass offers a 30-day satisfaction guarantee on subscriptions purchased directly through their website. If you are not satisfied within 30 days of your initial purchase, you can request a full refund.

Key details about refunds:

Eligible purchases: Only first-time subscriptions bought directly on masterclass.com qualify for the 30-day guarantee.
Renewal charges: Annual renewal charges are not eligible for refunds under the satisfaction guarantee.
Gift memberships: Redeemed gift memberships are not refundable. The 30-day window is counted from the redemption date, not the purchase date.
Third-party purchases: If you subscribed through Apple, Google Play, Amazon, or Roku, MasterClass cannot process your refund. You must request a refund through the platform where you purchased.
How to request: Contact MasterClass support by emailing support@masterclass.com with your account email address and reason for the refund, or use the support chat on the MasterClass Help Center.
Processing time: Approved refunds typically take 5 to 10 business days to appear on your statement, depending on your payment provider.

MasterClass does not offer partial refunds. If you cancel after the 30-day window, you will retain access for the remainder of your annual billing period but will not receive any money back for unused months.

FAQ

Looking to cancel other learning platforms? See our guides for How to Cancel Coursera, How to Cancel Skillshare, and How to Cancel LinkedIn Learning. For general steps that work with most services, read How to Cancel Any Subscription.

Disclaimer

The cancellation steps on this page are for informational purposes only and were accurate as of the last update. MasterClass may change their interface, policies, or cancellation process at any time. ReSubs is not affiliated with MasterClass. For the most current instructions, visit the MasterClass Help Center. If you experience billing issues, contact MasterClass support directly or your payment provider.