Qu'advient-il de my Office apps after I cancel Microsoft 365?

Your Office apps (Word, Excel, PowerPoint, Outlook) switch to read-only mode. You can open and view existing documents, but you cannot edit, create, or save new files. The apps remain installed on your device but with limited functionality.

Qu'advient-il de my OneDrive files after cancellation?

Your OneDrive storage allowance drops from 1 TB to 5 GB. If your stored files exceed 5 GB, you will not lose them immediately, but you cannot upload new files or sync changes until you reduce your storage. Microsoft gives you a grace period to download your files, but after an extended period of inactivity, files exceeding the limit may be deleted.

Can I still use the free version of Office after canceling?

Yes. You can use the free web-based versions of Word, Excel, and PowerPoint at [office.com](https://www.office.com). These online versions have fewer features than the desktop apps but are fully functional for basic document editing.

Vais-je perdre mon/mes Outlook.com email address?

No. Your Outlook.com or Hotmail email address is tied to your Microsoft account, not your Microsoft 365 subscription. You will keep your email address and can continue using it through the web at [outlook.com](https://outlook.com). However, your Outlook.com storage reverts to 15 GB.

Comment savoir if I subscribed through Microsoft, Apple, or Google?

Check your email for the original purchase receipt. If you see a receipt from Apple or Google, you need to cancel through their respective platforms. You can also check your active subscriptions in your Apple ID settings or Google Play account. If neither shows a Microsoft 365 subscription, you purchased directly from Microsoft.

Puis-je résilier a Microsoft 365 Family subscription and keep individual access?

If you cancel Microsoft 365 Family, all members in the family group lose access to premium features. Each member would need to purchase their own individual subscription (Microsoft 365 Personal) to continue using the full Office apps. Shared OneDrive storage is also removed for all members.

Est-ce que Microsoft propose a free trial, and how do I cancel it?

Microsoft offers a 1-month free trial for Microsoft 365 Personal and Family. To avoid being charged, cancel before the trial period ends. The cancellation steps are the same — go to [account.microsoft.com/services](https://account.microsoft.com/services) and cancel your subscription before the trial expires.

Puis-je réactiver my subscription later?

Yes. Sign in at [account.microsoft.com](https://account.microsoft.com) and resubscribe at any time. Microsoft retains your account information, so you can pick up where you left off. However, if your OneDrive files were deleted due to exceeding the free storage limit, they cannot be recovered.

Comment résilier Microsoft 365 for Business?

Business subscriptions are managed through the Microsoft 365 admin center. Go to [admin.microsoft.com](https://admin.microsoft.com), navigate to **Billing** then **Your products**, select the subscription, and click **Cancel subscription**. Only account administrators can cancel business plans.

Comment résilier Microsoft 365

Guide étape par étape pour résilier votre abonnement Microsoft 365 en ligne, sur iOS ou Android. Découvrez l'éligibilité au remboursement et ce qui arrive à vos fichiers.

Résiliez votre abonnement Microsoft 365 en environ 5 minutes. Choisissez ci-dessous la méthode correspondant à votre mode d'inscription initial.

Facile~5 min(800) 865-9408 Microsoft Support

Aller à la page d'annulation de Microsoft 365

S'ouvre dans un nouvel onglet — connectez-vous et suivez les étapes ci-dessous

Sur the Microsoft Account Website

La méthode la plus simple pour résilier Microsoft 365 est via le/la Microsoft account portal. This method works for subscriptions purchased directly from Microsoft, including Microsoft 365 Personal, Family, and Basic plans.

1Go to Microsoft Account Services

Open your web browser and navigate to account.microsoft.com/services. This takes you directly to the services and subscriptions page for your Microsoft account.

2Sign In

Sign in with the Microsoft account (email address and password) you used to purchase the subscription. If you have multiple Microsoft accounts, make sure you are using the correct one.

3Find Microsoft 365

Locate your Microsoft 365 subscription in the list. It may appear as Microsoft 365 Personal, Microsoft 365 Family, or Microsoft 365 Basic depending on your plan.

4Select Manage

Click Manage next to your Microsoft 365 subscription. This opens the subscription management page where you can view billing details and cancellation options.

5Click Cancel Subscription

Click Cancel subscription. Microsoft may present you with offers to stay, such as a discounted rate or a plan switch. Decline these if you want to proceed with cancellation.

6Confirm Cancellation

Review the cancellation summary, including when your access will end and any refund you may receive. Click Confirm cancellation to finalize the process. Check your email for a cancellation confirmation from Microsoft.

After your Microsoft 365 subscription ends, Office apps like Word, Excel, and PowerPoint switch to read-only mode. You can still open and view your documents, but you cannot edit, create, or save new files. Your OneDrive storage drops to 5 GB, so download any files that exceed this limit before your subscription expires.

If you do not want to cancel immediately, you can turn off recurring billing instead. This lets you keep using Microsoft 365 until the end of your current billing period without being charged again. Go to the Manage page for your subscription and toggle off recurring billing.

Sur l'App Store (iOS)

Si vous vous êtes abonné à Microsoft 365 via l'App Store d'Apple, vous devez résilier via les paramètres d'abonnement Apple. Canceling through the Microsoft website will not work for App Store subscriptions.

1Ouvrir les Réglages iPhone

Tap the Settings app on your iPhone or iPad home screen.

2Toucher votre identifiant Apple

At the top of the Settings menu, tap your name and Apple ID banner to open your Apple ID account management screen.

3Sélectionner Abonnements

Tap Subscriptions from the list. You will see all active and expired subscriptions linked to your Apple ID.

4Select Microsoft 365

Find and tap Microsoft 365 from your list of active subscriptions. If you do not see it listed, your subscription was not purchased through Apple and you need to cancel through the Microsoft website instead.

5Résilier l'abonnement

Tap Cancel Subscription at the bottom of the screen, then confirm when prompted. Votre accès continue jusqu'à la fin de votre période de facturation en cours.

Si vous vous êtes abonné via Apple, la politique de remboursement d'Apple s'applique instead of Microsoft's. To request a refund for an App Store purchase, visit reportaproblem.apple.com. Apple typically processes refund requests within 48 hours.

Sur Google Play (Android)

Si vous vous êtes abonné à Microsoft 365 via le Google Play Store, vous devez résilier via la gestion des abonnements Google.

1Ouvrir le Google Play Store

Launch the Google Play Store app on your Android device. You can also visit play.google.com/store/account/subscriptions in a web browser.

2Accéder à votre profil

Tap your profile icon in the top right corner of the Play Store to open the account menu.

3Aller à Paiements et abonnements

Select Payments & subscriptions from the menu, then tap Subscriptions. You will see a list of all your active Google Play subscriptions.

4Select Microsoft 365

Find and tap Microsoft 365 from the list. If it does not appear here, your subscription was purchased directly from Microsoft and you need to cancel through the Microsoft account website.

5Résilier votre abonnement

Tap Cancel subscription and follow the on-screen prompts to confirm. Your access continues until the current billing cycle ends.

Les abonnements Google Play suivent la politique de remboursement de Google. Pour demander un remboursement pour un achat Google Play purchase, visit Google Play Help.

Politique de remboursement Microsoft 365

Microsoft offers refunds for Microsoft 365 cancellations, but the terms depend on your account type and how long ago you subscribed or renewed:

Within 30 days of purchase or renewal: If you cancel within the first 30 days, you are generally eligible for a full refund. Microsoft processes the refund automatically after cancellation, and it typically takes 3 to 5 business days to appear on your statement.

After 30 days: Once the 30-day window has passed, you are not eligible for a refund for the current billing period. You can turn off recurring billing so your subscription continues until the end of the current term without renewing.

Prorated refunds in select countries: In certain countries including Canada, Denmark, Germany, Israel, South Korea, Netherlands, Poland, Portugal, and Turkey, Microsoft provides prorated refunds even after the initial refund window. If you are in one of these regions, you may receive a partial refund for the unused portion of your subscription.

App Store and Google Play purchases: If you purchased Microsoft 365 through Apple or Google, their respective refund policies apply. Contact Apple at reportaproblem.apple.com or Google at Google Play Help to request a refund.

If you have questions about your refund eligibility or need help with a billing issue, contact Microsoft support at (800) 865-9408 or through the Microsoft Support contact page.

FAQ

Guides connexes

Vous souhaitez résilier d'autres abonnements de productivité ? Consultez nos guides pour How to Cancel Adobe, How to Cancel Zoom, How to Cancel Dropbox, and How to Cancel Discord Nitro. Pour des étapes générales qui fonctionnent avec la plupart des services, lisez How to Cancel Any Subscription.

Avertissement

Les étapes de résiliation sur cette page sont fournies à titre informatif uniquement et étaient exactes à la date de la dernière mise à jour. Microsoft peut modifier son interface, ses politiques ou son processus de résiliation à tout moment. ReSubs n'est pas affilié à Microsoft. Pour les instructions les plus récentes, consultez Microsoft Support. Si vous rencontrez des problèmes de facturation, contactez Microsoft le support directement at (800) 865-9408 ou votre fournisseur de paiement.

Suivez tous vos abonnements au même endroit

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