Will I lose access to Max immediately after canceling?

No. You keep access until the end of your current billing period. You will not be charged for the next cycle.

Puis-je obtenir un remboursement from Max?

Max generally does not offer refunds for partial billing periods. If you were charged after canceling or see unauthorized charges, contact Max support at (855) 442-6629 or through the Help Center at help.max.com.

Puis-je me réabonner to Max after canceling?

Yes. You can sign back in at max.com and choose a new plan at any time. Your profile and watch history may be retained for a period after cancellation.

Is Max the same as HBO Max?

Yes. In 2023, HBO Max was rebranded to Max. If you had an HBO Max subscription, it was automatically converted to a Max subscription. The cancellation process is the same.

Does deleting the Max app cancel my subscription?

No. Deleting the app from your phone, tablet, or streaming device does not cancel your subscription. You will continue to be charged until you formally cancel through your billing provider.

Comment savoir who bills me for Max?

Sign in at max.com/subscription. Your billing provider is displayed at the top of the subscription page. You can also check your bank or credit card statement to see whether the charge comes from Max, Apple, Google, Amazon, or Roku.

Qu'advient-il de my Extra Member add-ons if I cancel?

If you have Extra Member slots on your Max plan, those add-ons cancel automatically when your base subscription expires. Extra members will lose access at the same time you do.

Puis-je résilier Max through my cable or TV provider?

If you get Max through a provider like AT&T, DIRECTV, Spectrum, Xfinity, or Hulu, you need to cancel through that provider's account management portal. Max cannot cancel provider-bundled subscriptions on your behalf.

Y a-t-il un/une free trial for Max?

Max occasionally offers free trials for new subscribers. If you cancel during a free trial, you will not be charged. Make sure to cancel before the trial period ends to avoid being billed for the first month.

What if I cannot cancel online?

Contact Max customer service by phone at (855) 442-6629 or use the live chat feature at help.max.com. A support agent can process the cancellation for you.

Comment résilier Max (HBO)

Instructions étape par étape pour résilier votre abonnement Max (anciennement HBO Max) sur le web, iOS, Android, Roku et Amazon. Prend environ 5 minutes.

Résiliez Max en moins de 5 minutes. Pick the method that matches how you subscribed.

Facile~5 min(855) 442-6629 Max Help Center

Aller à la page d'annulation de Max

S'ouvre dans un nouvel onglet — connectez-vous et suivez les étapes ci-dessous

Sur Max.com

If your subscription is billed directly by Warner Bros. Discovery (formerly WarnerMedia), you can cancel straight from the Max website. Votre accès continue jusqu'à la fin de votre période de facturation en cours.

1Go to the Max Website

Open your web browser and navigate to max.com. You can use a computer or mobile browser. This method works for subscriptions billed directly by Warner Bros. Discovery.

2Sign In to Your Account

Click Sign In in the top right corner and enter your email address and password. If you have multiple profiles, select yours after signing in.

3Open Your Subscription Settings

Click your profile icon in the top right corner of the screen. Select Subscription from the dropdown menu. At the top of this page, you can confirm who bills you for Max.

4Click Cancel Subscription

Select Cancel Your Subscription. Max may show you alternative options such as switching to a cheaper plan or pausing your subscription. Skip these if you want to fully cancel.

5Confirm Your Cancellation

Review the cancellation details, including when your access will end. Click Confirm Cancellation to complete the process. You will receive a confirmation email and can continue streaming until your billing period ends.

Not sure who bills you? Go to max.com/subscription and check the billing provider listed at the top. If it says a third party (Apple, Google, Roku, Amazon, etc.), use the matching method below instead.

Sur l'App Store (iOS)

If you subscribed to Max through Apple, you need to cancel through your iPhone or iPad settings. Canceling inside the Max app itself will not work.

1Ouvrir les Réglages iPhone

Tap the Settings app on your iPhone or iPad home screen. This is the gray gear icon that comes pre-installed on all iOS devices.

2Toucher votre identifiant Apple

At the very top of the Settings menu, tap your name and Apple ID banner. This takes you to your Apple ID account management screen.

3Sélectionner Abonnements

Tap Subscriptions from the list of options. You will see all active and expired subscriptions linked to your Apple ID.

4Select Max

Find and tap Max (or HBO Max) from your list of active subscriptions. If you do not see it listed, your subscription is not billed through Apple.

5Résilier l'abonnement

Tap Cancel Subscription at the bottom of the screen and confirm when prompted. Your Max access continues until the end of your current billing period.

On iOS 16 and later, you can also manage subscriptions by opening the App Store, tapping your profile icon, then tapping Subscriptions. For older iOS versions, go to Settings, then iTunes & App Store, then tap your Apple ID, then Subscriptions.

Sur Google Play (Android)

If you subscribed through Google Play on an Android device, you must cancel through the Play Store or Google's subscription management page.

1Ouvrir le Google Play Store

Launch the Google Play Store app on your Android phone or tablet. You can also go to play.google.com/store/account/subscriptions in a web browser.

2Accéder à votre profil

Tap your profile icon in the top right corner of the Play Store. This opens a menu with your account options.

3Aller à Paiements et abonnements

Select Payments & subscriptions from the menu, then tap Subscriptions. You will see a list of all your active Google Play subscriptions.

4Select Max

Find and tap Max (or HBO Max) from your subscriptions list. If Max is not listed here, your subscription is billed through a different provider.

5Résilier votre abonnement

Tap Cancel subscription and follow the on-screen prompts to confirm. Your access continues until the current billing cycle ends, and vous ne serez plus prélevé.

If you originally signed up through the Max Android app but do not see it in Google Play subscriptions, your billing may have been handled directly by Warner Bros. Discovery. Cancel at max.com/subscription instead.

Sur Roku

If you subscribed to Max through your Roku device, you need to cancel through Roku's subscription management portal.

1Visit the Roku Website

Open a web browser and go to my.roku.com. Sign in with the email and password associated with your Roku account.

2Access Manage Subscriptions

Once logged in, click on Manage your subscriptions. You will see all services currently billed through your Roku account.

3Find Max

Locate Max (or HBO Max) in your Active Subscriptions list and click Manage subscription.

4Turn Off Auto-Renew

Click Turn off auto-renew and confirm when prompted. You can continue streaming Max until your subscription expires at the end of your billing period.

You can also cancel directly from your Roku device. Press the Home button on your Roku remote, highlight the Max channel, press the Star button, select Manage subscription, and turn off auto-renew.

Through Amazon (Prime Video Channels)

If you added Max as a Prime Video Channel through Amazon, you need to cancel through your Amazon account.

1Go to Your Amazon Subscriptions

Open a web browser and go to amazon.com/appstoresubscriptions. Sign in to your Amazon account if prompted.

2Find Max in Your Subscriptions

In the Your Subscriptions section, locate Max (or HBO Max). You may also find it under Manage Your Prime Video Channels.

3Cancel the Channel

Click Cancel Channel or Turn off auto-renewal next to Max. Confirm your cancellation when prompted.

4Verify Cancellation

You should receive a confirmation email from Amazon. Your Max access continues until the end of your current billing period.

If you subscribed to Max as a standalone Amazon Appstore purchase (not a Prime Video Channel), go to amazon.com/appstoresubscriptions and look under Your Subscriptions instead of Prime Video Channels.

Politique de remboursement Max

Max generally does not offer refunds for partial billing periods. When you cancel, your access continues until the end of your current billing cycle. You are not charged again, but you do not receive a prorated refund for unused days.

However, Max may issue refunds in certain situations:

If your credit card was charged without your authorization, contact Max support to report the issue.
If you attempted to cancel before your renewal date but were still charged, reach out to customer service with evidence of your cancellation attempt.
If you see duplicate charges for the same subscription period, Max support can investigate and reverse the extra charge.
If you were unable to stream content due to a prolonged service outage or technical issue on their end, a refund or credit may be offered at their discretion.

If you subscribed through Apple, Google Play, Roku, or Amazon, the refund policy of that platform applies instead. Contact Apple Support, Google Play Help, Roku Support, or Amazon Customer Service respectively.

FAQ

Guides connexes

Vous souhaitez résilier d'autres services de streaming ? Consultez nos guides pour How to Cancel Netflix, How to Cancel Hulu, How to Cancel Disney+, and How to Cancel Amazon Prime. Pour des étapes générales qui fonctionnent avec la plupart des services, lisez How to Cancel Any Subscription.

Avertissement

Les étapes de résiliation sur cette page sont fournies à titre informatif uniquement et étaient exactes à la date de la dernière mise à jour. Max peut modifier son interface, ses politiques ou son processus de résiliation à tout moment. ReSubs n'est pas affilié à Max or Warner Bros. Discovery. Pour les instructions les plus récentes, consultez the Max Help Center. Si vous rencontrez des problèmes de facturation, contactez Max le support directement at (855) 442-6629 ou votre fournisseur de paiement.

Suivez tous vos abonnements au même endroit

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