La forma más rápida de cancelar Disney+ es directamente a través de their website. Puedes cancelar en cualquier momento, and tu suscripción permanece activa hasta el final de tu período de facturación actual.
1Ir a DisneyPlus.com
Open your web browser and navigate to disneyplus.com. You can use any desktop or mobile browser.
2Iniciar sesión to Your Account
Click Log In in the top right corner and enter your email address and password. If you use a bundled login (such as through Hulu), sign in with those credentials instead.
3Abrir Your Account Settings
Click your profile icon in the top right corner of the screen. From the dropdown menu, select Account to open your account settings page.
4Seleccionar Your Subscription
On the Account page, find the Subscription section. Click on your active Disney+ plan to view your subscription details and billing information.
5Hacer clic en Cancel Subscription
Click Cancel Subscription. Disney+ may present you with a discounted offer or suggest pausing your subscription instead — skip these if you want to cancel entirely.
6Confirmar tu cancelación
Select a reason for canceling when prompted, then click Continue to Cancel and confirm your choice. You will receive a confirmation email, and you can continue watching until your current billing period ends.
These steps apply if you subscribed directly through Disney+. If you signed up through a third party (Apple, Google, Roku, Amazon, or a cable provider), you must cancel through that platform instead. Check your email receipts or bank statement to confirm how you were billed.
En la App Store (iOS)
If you subscribed to Disney+ through the App Store and are billed via your Apple ID, you need to cancel through Apple's subscription settings. You cannot cancel an Apple-billed subscription from the Disney+ app or website.
1Abrir Ajustes del iPhone
Tap the Settings app on your iPhone or iPad. Es el icono gris de engranaje en tu pantalla de inicio.
2Tocar tu Apple ID
En la parte superior del menú de Ajustes, toca tu nombre y banner de Apple ID para acceder a la gestión de tu cuenta de Apple ID.
3Seleccionar Suscripciones
Tap Subscriptions from the list of options. You will see all active and expired subscriptions tied to your Apple ID.
4Seleccionar Disney+
Find and tap Disney+ from your list of active subscriptions. If Disney+ is not listed here, your subscription is billed through a different method.
5Cancelar la suscripción
Tap Cancel Subscription at the bottom of the screen and confirm when prompted. Tu acceso continúa hasta el final de tu período de facturación actual.
You can also manage Apple subscriptions on a Mac by opening the App Store, clicking your name in the bottom left, then selecting Account Settings and Subscriptions. On older iOS versions, go to Settings, then iTunes & App Store, then tap your Apple ID, then Subscriptions.
En Google Play (Android)
If you subscribed to Disney+ through the Google Play Store on an Android device, you must cancel through Google Play. Canceling inside the Disney+ app will not stop Google Play billing.
Toca tu icono de perfil en la esquina superior derecha de Play Store para abrir el menú de cuenta.
3Ir a Pagos y suscripciones
Select Payments & subscriptions from the menu, then tap Subscriptions. You will see all your active Google Play subscriptions listed.
4Seleccionar Disney+
Find and tap Disney+ from your subscriptions list. If Disney+ does not appear, your subscription is billed through a different provider.
5Cancelar tu suscripción
Tap Cancel subscription and follow the on-screen prompts to confirm. Tu acceso continúa hasta que termine tu ciclo de facturación actual, y no se te cobrará de nuevo.
If you subscribed through a mobile carrier or promotional bundle, canceling through Google Play will not work. Contact your carrier or bundle provider directly to cancel.
En Roku
If you subscribed to Disney+ through your Roku device and are billed by Roku, you need to cancel through Roku's account settings.
1Cancelar from Roku Remote
Press the Home button on your Roku remote. Navigate to the Disney+ tile on your home screen, then press the asterisk (*) button on your remote to open the options menu.
2Gestionar Your Subscription
Select Manage Subscription from the options menu. This will display your Disney+ subscription details and billing information.
3Cancelar Subscription
Select Cancel Subscription and confirm when prompted. Tu acceso continúa hasta el final de tu período de facturación actual.
You can also cancel by visiting my.roku.com in a web browser, signing in, and navigating to Manage Subscriptions. If Disney+ does not appear in your Roku subscriptions, you subscribed through a different platform.
En Amazon (Fire TV)
If you subscribed to Disney+ through an Amazon Fire TV device or Fire Tablet, Amazon handles your billing and you must cancel through your Amazon account.
1Ir a Amazon Subscriptions
Open a web browser and navigate to amazon.com/appstoresubscriptions. Sign in with the Amazon account linked to your Fire TV device.
2Buscar Disney+
Locate Disney+ in your list of app subscriptions. Click on the subscription to view its details.
3Cancelar tu suscripción
Click Turn off auto-renewal or Cancel Subscription, then confirm your choice. Your access continues until the end of the current billing period.
You can also manage Amazon subscriptions from the Amazon app on your phone. Go to Account, then Memberships & Subscriptions, and find Disney+ in the list.
Política de reembolso de Disney+
Disney+ generally does not offer refunds for partial billing periods. When you cancel, your access continues until the end of the current billing cycle — you are not charged again, but you do not receive a prorated refund for unused days.
However, Disney+ may issue refunds in limited cases:
In the US, you can request a refund within 3 days of purchase if you have not streamed any content.
In the UK and EU, you can request a refund within 14 days of purchase under the cooling-off period, provided you have not started streaming.
If you were charged after successfully canceling, contact Disney+ support with your cancellation confirmation.
If your account was charged without authorization, report it through the Disney+ Help Center or dispute the charge with your bank.
To request a refund, contact Disney+ directly via Live Chat or by calling (888) 905-7888. There is no self-service refund option in your account settings. If you subscribed through Apple, Google Play, Roku, or Amazon, the refund policies of those platforms apply instead.
Los pasos de cancelación en esta página son solo informativos y eran precisos en la última actualización. Disney+ puede cambiar su interfaz, políticas o proceso de cancelación en cualquier momento. ReSubs no está afiliado con The Walt Disney Company or Disney+. Para las instrucciones más actuales, visita the Disney+ Help Center. Si experimentas problemas de facturación, contacta Disney+ al soporte directamente o a tu proveedor de pago.
Rastrea todas tus suscripciones en un solo lugar
Gratis en iOS y Android. Sin conexión bancaria necesaria.
