What is Adobe's early termination fee?

If you are on an annual plan paid monthly, canceling after the first 14 days results in a fee equal to 50% of the remaining months on your contract. Month-to-month plans have no cancellation fee.

Can I avoid the early termination fee?

You have a few options. Cancel within 14 days of purchase for a full refund with no fee. Switch to a month-to-month plan and cancel after the next billing cycle. Contact Adobe support via chat or phone at (800) 585-0774 and request a fee waiver — agents can reduce or waive the fee at their discretion.

Will I lose access to my files?

After cancellation, your account converts to a free Creative Cloud membership with 2 GB of cloud storage. If you are over the storage limit, you have 30 days to download or move your files. Files saved locally on your computer are not affected.

Can I still open my files without a subscription?

You will lose access to Creative Cloud desktop apps like Photoshop, Illustrator, and Premiere Pro. Files saved in proprietary formats (such as .psd or .ai) require those apps to open. Export your work to standard formats (PDF, PNG, JPEG, MP4) before canceling.

Can I reactivate my subscription later?

Yes. Sign in at account.adobe.com and resubscribe at any time. Adobe retains your account information, but your cloud-stored files may have been deleted if you exceeded the free storage limit for an extended period.

How do I know which plan type I have?

Sign in at [account.adobe.com/plans](https://account.adobe.com/plans). Your plan type (annual paid monthly, annual prepaid, or month-to-month) is displayed under each subscription. You can also check your original purchase confirmation email.

Can I downgrade anstatt canceling?

Yes. Adobe lets you switch to a less expensive plan — such as the Photography Plan or a single-app plan — anstatt canceling entirely. Switching plans avoids the early termination fee but starts a new 12-month commitment.

What if Adobe keeps charging me after I cancel?

Check your email for a cancellation confirmation. If you were charged after successfully canceling, contact Adobe support at (800) 585-0774 or through the [Adobe Help Center](https://helpx.adobe.com/contact.html). You can also dispute the charge with your bank or credit card provider.

Does Adobe offer a free trial, and how do I cancel it?

Adobe offers a 7-day free trial for most Creative Cloud plans. Cancel before the trial ends to avoid being charged. The cancellation steps are the same — go to account.adobe.com/plans and cancel your plan before the trial period expires.

So kündigen Sie Adobe Creative Cloud

Schritt-für-Schritt-Anleitung zum Kündigen Ihres Adobe Creative Cloud-Abonnements online, auf iOS oder Android. Erfahren Sie, wie Sie die 50%-Vorzeitige-Kündigungsgebühr vermeiden.

Kündigen Sie Ihr Adobe Creative Cloud Abonnement in ca. 10 Minuten. Wählen Sie die Methode, die zu Ihrer ursprünglichen Anmeldung passt.

Moderate~10 min(800) 585-0774 Adobe Help Center

Zur Kündigungsseite von Adobe

Öffnet in einem neuen Tab — melden Sie sich an und folgen Sie den Schritten unten

Auf Adobe.com

Der üblichste Weg zum Kündigen von Adobe Creative Cloud ist direkt über die Adobe website. If you are on an annual plan and cancel after the first 14 days, you will be charged an early termination fee of 50% of your remaining contract balance.

1Go to Adobe Account

Open your web browser and navigate to account.adobe.com/plans. This is the direct link to your plans and subscriptions page.

2Sign In

Sign in with your Adobe ID (email address) and password. If you have multiple accounts, make sure you sign in with the one tied to your Creative Cloud subscription.

3Select Manage Plan

Find the Creative Cloud plan you want to cancel and click Manage plan. If you have multiple Adobe subscriptions (such as Photography Plan and a single-app plan), each one must be canceled separately.

4Click Cancel Your Plan

Scroll to the End your service section and click Kündigen Sie Ihr plan. Adobe may offer you a discounted rate or a plan switch to keep you subscribed — decline these if you want to fully cancel.

5Review and Continue

Review your plan details. Adobe will display any applicable early termination fee here. Read the amount carefully, then click Continue to cancel.

6Choose a Reason

Select a cancellation reason from the dropdown list. Adobe may present retention offers based on your reason — skip past these if you want to proceed.

7Confirm Cancellation

Verify the final cancellation details, including the date your access ends and any fee you will be charged. Click Confirm cancellation to complete the process. Check your email for a confirmation from Adobe.

If you are on an annual plan paid monthly, canceling after the first 14 days triggers an early termination fee equal to 50% of your remaining contract balance. For example, if you pay $69.99/month and cancel in month 6, you owe 50% of the remaining 6 months — roughly $210. Read the Erstattungsrichtlinie section below for details on how to minimize or avoid this fee.

You cannot cancel while Adobe is processing a payment. If you see an error, wait 24 hours and try again. These steps reflect the Adobe website as of the last update. If you can't find a specific option, visit the Adobe Help Center for current instructions.

Im App Store (iOS)

If you subscribed to Adobe Creative Cloud through Apple's App Store, müssen Sie über Apples Abo-Einstellungen kündigen — nicht über Adobe directly.

1iPhone-Einstellungen öffnen

Tippen Sie auf die Einstellungen-App auf Ihrem iPhone- oder iPad-Startbildschirm.

2Tap Your Apple ID

Tippen Sie ganz oben im Einstellungsmenü auf Ihren Namen und das Apple-ID-Banner, um die Apple-ID-Kontoverwaltung zu öffnen.

3Select Subscriptions

Tippen Sie in der Liste auf Abonnements. Sie sehen alle aktiven und abgelaufenen Abonnements, die mit Ihrer Apple-ID verknüpft sind.

4Select Adobe Creative Cloud

Find and tap Adobe Creative Cloud from your list of active subscriptions. If you do not see it listed, your subscription is not billed through Apple.

5Cancel the Subscription

Tippen Sie unten auf dem Bildschirm auf Abo kündigen und bestätigen Sie die Aufforderung. Ihr Zugang besteht bis zum Ende Ihres aktuellen Abrechnungszeitraums weiter.

Wenn Sie über Apple abonniert haben, gilt Apples Erstattungsrichtlinie anstatt Adobe's. Vorzeitige Kündigungsgebühren gelten nicht für App Store-Abonnements. Um eine Erstattung zu beantragen, besuchen Sie reportaproblem.apple.com.

Über Google Play (Android)

If you subscribed through the Google Play Store, cancel through Google's subscription management.

1Open Google Play Store

Öffnen Sie die Google Play Store-App auf Ihrem Android-Gerät. Sie können auch play.google.com/store/account/subscriptions in einem Webbrowser besuchen.

2Access Your Profile

Tippen Sie auf Ihr Profilsymbol in der oberen rechten Ecke des Play Store, um das Kontomenü zu öffnen.

3Go to Payments & Subscriptions

Wählen Sie Zahlungen & Abonnements aus dem Menü und tippen Sie dann auf Abonnements. Sie sehen eine Liste aller Ihrer aktiven Google Play-Abonnements.

4Select Adobe Creative Cloud

Find and tap Adobe Creative Cloud from the list. If it is not listed here, your subscription is billed directly through Adobe.

5Cancel Your Subscription

Tippen Sie auf Abo kündigen und folgen Sie den Bildschirmanweisungen zur Bestätigung. Ihr Zugang besteht bis zum Ende des aktuellen Abrechnungszyklus weiter.

Google Play-Abonnements unterliegen der Erstattungsrichtlinie von Google. Vorzeitige Kündigungsgebühren gelten nicht für über Google Play erworbene Abonnements. Um eine Erstattung zu beantragen, besuchen Sie die Google Play-Hilfe.

Adobe Erstattungsrichtlinie

Adobe's refund and cancellation fee policy depends on which plan type you have:

Annual plan, paid monthly: You can cancel within 14 days of your initial purchase for a full refund with no penalty. After 14 days, Adobe charges an early termination fee equal to 50% of the remaining months on your contract. For example, if your plan costs $69.99/month and you cancel in month 3 with 9 months remaining, the fee would be approximately $315 (50% of 9 months at $69.99).

Annual plan, prepaid: If you paid for the full year upfront, you can cancel within 14 days of purchase for a full refund. After 14 days, no refund is issued for the remaining months since the discounted annual pricing does not allow for partial reimbursement.

Month-to-month plan: You can cancel at any time with no early termination fee. Your access continues until the end of the current billing period. No refund is given for the remaining days in your current month.

If you believe the early termination fee is too high, you can contact Adobe support at (800) 585-0774 or through Adobe's live chat. Support agents have the authority to waive or reduce the fee in certain situations, particularly for financial hardship or long-standing accounts. You can also consider switching to a cheaper plan anstatt canceling, which restarts your 12-month commitment but avoids the termination fee entirely.

FAQ

Haftungsausschluss

Die Kündigungsschritte auf dieser Seite dienen nur zu Informationszwecken und waren zum Zeitpunkt der letzten Aktualisierung korrekt. Adobe kann seine Oberfläche, Richtlinien oder den Kündigungsprozess jederzeit ändern. ReSubs ist nicht verbunden mit Adobe. Für die aktuellsten Anweisungen besuchen Sie das Adobe Help Center. Wenn Sie Abrechnungsprobleme haben, kontaktieren Sie Adobe den Support direkt unter (800) 585-0774 oder Ihren Zahlungsanbieter.

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