Will I lose access immediately after canceling?

No. Your membership remains active until the end of your current billing period. You can continue using all Peloton classes and features until that date. You will not be charged again after cancellation.

What is the difference between All-Access, App One, and App+?

All-Access ($49.99/month) is for Peloton hardware owners and provides unlimited classes on connected equipment with up to 20 user profiles. App One ($15.99/month) includes strength, yoga, HIIT, outdoor running, and floor-based workouts. App+ ($28.99/month) adds cycling, running, walking, and rowing classes on top of everything in App One.

Can I pause my membership anstatt canceling?

Yes. Peloton allows you to pause your membership for a set period anstatt canceling entirely. Go to your Memberships page at members.onepeloton.com and look for the pause or suspend option. This keeps your account and workout history intact while stopping billing temporarily.

What happens to my workout history after I cancel?

Peloton retains your account data, including workout history, achievements, and personal records. If you resubscribe later, your data will still be there. However, you will not be able to access classes or track new workouts without an active membership.

How do I cancel if I subscribed through Amazon?

Log into [amazon.com](https://www.amazon.com), go to **Your Memberships & Subscriptions**, find your Peloton subscription, click **Manage Subscription**, then click **End Subscription** and confirm. Make sure auto-renew is also turned off to prevent future charges.

Does canceling my membership affect my hardware payment plan?

No. Your equipment financing or rental agreement is completely separate from your Peloton membership. Canceling your membership does not cancel hardware payments. Contact Peloton at (866) 679-9129 or your financing provider to manage equipment payments.

Can I get a refund if I just signed up?

Peloton generally does not offer prorated refunds. However, residents of certain states and Canadian provinces have specific cancellation windows (see the Erstattungsrichtlinie section above). If you believe you were charged in error, contact Peloton support within 60 days of the billing date.

How do I know if I subscribed through Peloton, Apple, or Google?

Check your email for past Peloton receipts — they will indicate whether you were billed by Peloton directly, Apple, or Google. You can also check your bank or credit card statement to see whether the charge came from Peloton, Apple, or Google. If you are unsure, try canceling on the Peloton website first. If your subscription is not listed there, check your Apple or Google subscription settings.

Can I still use the Peloton Bike or Tread without a membership?

Yes, but with very limited functionality. Without an active membership, you can use your Peloton hardware for manual workouts using the Just Ride, Just Run, or Just Row modes. You will not have access to live or on-demand classes, leaderboards, metrics tracking, or instructor-led content.

What if Peloton keeps charging me after I cancel?

First, check your email for a cancellation confirmation. If you were charged after successfully canceling, contact Peloton Member Support at (866) 679-9129 or through the Peloton Support page. You must report billing errors within 60 days of the charge. If unresolved, you can dispute the charge with your bank or credit card provider.

So kündigen Sie Peloton

Schritt-für-Schritt-Anleitung zum Kündigen Ihrer Peloton-Mitgliedschaft im Web, auf iOS oder Android. Umfasst All-Access, App One und App+ Stufen.

Kündigen Sie Ihr Peloton Mitgliedschaft in ca. 5 Minuten. The steps depend on how you originally subscribed and which membership tier you have.

Easy~5 min(866) 679-9129 Peloton Support

Zur Kündigungsseite von Peloton

Öffnet in einem neuen Tab — melden Sie sich an und folgen Sie den Schritten unten

Peloton offers several membership tiers. All-Access Membership ($49.99/month) is for Peloton hardware owners and provides unlimited classes on your Bike, Tread, Row, or Guide. App One ($15.99/month) gives you access to strength, yoga, HIIT, outdoor running, and other floor-based workouts on your phone or tablet. App+ ($28.99/month) includes everything in App One plus unlimited cycling, running, walking, and rowing classes. The cancellation process is the same regardless of which tier you are on, but the method depends on how you subscribed.

If you own Peloton hardware with a financing or payment plan, canceling your membership does not cancel your hardware payments. Equipment financing is a separate agreement. Contact Peloton support at (866) 679-9129 or your financing provider to manage hardware payments independently.

Auf the Peloton Website

This is the standard method if you subscribed directly through Peloton. You must be the primary account holder to cancel.

1Go to Peloton Membership Page

Open your web browser and navigate to members.onepeloton.com. This works on any desktop or mobile browser.

2Sign In to Your Account

Sign in with the email address and password associated with your Peloton account. You must log in as the primary account holder — secondary profiles on an All-Access membership cannot cancel the subscription.

3Open Your Membership Settings

Click your profile icon in the top-right corner of the page and select Memberships from the dropdown menu. You will see your current membership tier, billing date, and payment method.

4Click Cancel Membership

On the Memberships page, click Cancel Membership next to your active plan. Peloton may present you with options to pause or switch your plan instead — skip past these if you want to fully cancel.

5Complete the Cancellation Survey

Select a reason for canceling from the list provided. Peloton may offer retention deals such as a discounted rate or a free month. Decline these offers if you want to proceed with cancellation.

6Confirm Your Cancellation

Review the cancellation details, including the date your access ends. Click Confirm to finalize the cancellation. You will receive a confirmation email from Peloton, and your membership remains active until the end of your current billing period.

These steps reflect the Peloton website as of the last update. Peloton may change their interface at any time. If you cannot find a specific option, visit Peloton Support or call (866) 679-9129 for assistance.

Im App Store (iOS)

If you subscribed to Peloton through the Apple App Store, müssen Sie über Apples Abo-Einstellungen kündigen. Canceling on the Peloton website will not work for App Store subscriptions.

1iPhone-Einstellungen öffnen

Tippen Sie auf die Einstellungen-App auf Ihrem iPhone- oder iPad-Startbildschirm.

2Tap Your Apple ID

Tippen Sie ganz oben im Einstellungsmenü auf Ihren Namen und das Apple-ID-Banner, um die Apple-ID-Kontoverwaltung zu öffnen.

3Select Subscriptions

Tippen Sie in der Liste auf Abonnements. Sie sehen alle aktiven und abgelaufenen Abonnements, die mit Ihrer Apple-ID verknüpft sind.

4Select Peloton

Find and tap Peloton from your list of active subscriptions. If Peloton is not listed here, your subscription is billed directly through Peloton or another platform.

5Cancel the Subscription

Tippen Sie unten auf dem Bildschirm auf Abo kündigen und bestätigen Sie die Aufforderung. Ihr Zugang besteht bis zum Ende Ihres aktuellen Abrechnungszeitraums weiter.

Wenn Sie über Apple abonniert haben, gilt Apples Erstattungsrichtlinie anstatt Peloton's. To request a refund from Apple, visit reportaproblem.apple.com.

Über Google Play (Android)

If you subscribed through the Google Play Store, you need to cancel through Google's subscription management rather than the Peloton website.

1Open Google Play Store

Öffnen Sie die Google Play Store-App auf Ihrem Android-Gerät. Sie können auch play.google.com/store/account/subscriptions in einem Webbrowser besuchen.

2Access Your Profile

Tippen Sie auf Ihr Profilsymbol in der oberen rechten Ecke des Play Store, um das Kontomenü zu öffnen.

3Go to Payments & Subscriptions

Wählen Sie Zahlungen & Abonnements aus dem Menü und tippen Sie dann auf Abonnements. Sie sehen eine Liste aller Ihrer aktiven Google Play-Abonnements.

4Select Peloton

Find and tap Peloton from the subscriptions list. If Peloton is not listed here, your subscription is billed directly through Peloton or another platform.

5Cancel Your Subscription

Tippen Sie auf Abo kündigen und folgen Sie den Bildschirmanweisungen zur Bestätigung. Ihr Zugang besteht bis zum Ende des aktuellen Abrechnungszyklus weiter, und Sie werden nicht erneut belastet.

Google Play-Abonnements unterliegen der Erstattungsrichtlinie von Google. To request a refund for a Google Play subscription, visit Google Play Help.

Peloton Erstattungsrichtlinie

Peloton does not offer prorated refunds when you cancel mid-billing cycle. When you cancel, your membership remains active until the end of your current billing period, und Sie werden nicht erneut belastet after that date.

There are a few exceptions and details to keep in mind:

60-day billing error window: If you believe you were charged in error, you must notify Peloton within 60 days of the billing date by contacting Member Support at (866) 679-9129 or through the Peloton Contact Us page. Peloton will not issue refunds or credits after this 60-day period.
New York residents: Under New York's auto-renewal law, you may cancel within 14 days of being charged at a new, higher price and receive a prorated refund for the unused portion of your subscription.
Canadian residents (British Columbia): You have 10 days after your initial subscription to cancel for any reason and receive a refund.
Canadian residents (Ontario): You have a 10-day cancellation window under the Consumer Protection Act, with a 15-day refund deadline.
Canadian residents (Saskatchewan): You have a 7-business-day cancellation window with a 15-day refund requirement.

If you subscribed through Apple or Google Play, the refund policies of those platforms apply instead. Contact Apple Support or Google Play Help for platform-specific refund requests.

FAQ

Haftungsausschluss

Die Kündigungsschritte auf dieser Seite dienen nur zu Informationszwecken und waren zum Zeitpunkt der letzten Aktualisierung korrekt. Peloton kann seine Oberfläche, Richtlinien oder den Kündigungsprozess jederzeit ändern. ReSubs ist nicht verbunden mit Peloton. Für die aktuellsten Anweisungen besuchen Sie Peloton Support. Wenn Sie Abrechnungsprobleme haben, kontaktieren Sie Peloton den Support direkt unter (866) 679-9129 oder Ihren Zahlungsanbieter.

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